All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

4

Upcoming Maintenances

0

Days Until Next Maintenance

1

Incidents Last 7 Days

Scheduled Maintenance

SMTP.com MaintenancePlanned Maintenance

Schedule

April 1, 2025 1:58PM - April 10, 2025 11:59PM EDT

Components

Shared Services

Locations

Email Services

Description

Smtp.com has scheduled maintenance over the next several days. There could be delivery issues as they perform maintenance.
TMS Server MaintenancePlanned Maintenance

Schedule

May 22, 2025 10:00AM - 11:59AM EDT

Components

Production TMS, Quality TMS

Locations

APMT001PA, NADC325QA

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.4. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.
TMS Server MaintenancePlanned Maintenance

Schedule

May 23, 2025 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

June 2, 2025 8:00PM - 9:30PM EDT

Components

Quality TMS

Locations

EUDC298QA, EUMT003QA, NADC042QA, NADC159QA, NADC250QA, NADC253QA, NADC258QA, NADC260QA, NADC263QA, NADC264QA, NADC265QA, NADC267QA, NADC269QA, NADC270QA, NADC271QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC285QA, NADC286QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC328QA, NADC331QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC375QA, NADC378QA, NADC412QA, NADC416QA, NADC419QA, NADC267QA2, NADC274SA, NADC280QA2, NADC282QA2, NADC302QA2, NADC307DEV, NADC307SA, NADC319QA4, NADC342QA2, NADC342QA3, NADC371QA2, NADC252QA, NADC309QA, NADC391QA, NADC274SA, EUMT003QA, NADC426QA

Description

We would like to inform you that, in two weeks, a mandatory upgrade of your QA TMS to the latest February release version (25.10120.14) will take place. This update is designed to enhance application security and stability. Should you have any questions please reach out to our support team.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.4. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 3:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

May 22, 2025 2:00AM - May 22, 2025 3:59AM EDT


May 22, 2025 2:00AM EDT
[Update] Scheduled maintenance is starting.

May 22, 2025 3:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.4. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NADC304PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

May 21, 2025 10:00PM - May 21, 2025 11:59PM EDT


May 21, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

May 21, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
Carma Server MaintenancePlanned Maintenance

Description

On May 21st, between 10:00pm - 11:59pm ET, the shared Carma server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Shared Services


Locations

Carma


Schedule

May 21, 2025 10:00PM - May 21, 2025 11:59PM EDT


May 21, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

May 21, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, NADC307PA


Schedule

May 21, 2025 1:00AM - May 21, 2025 3:00AM EDT


May 21, 2025 1:00AM EDT
[Update] Scheduled maintenance is starting.

May 21, 2025 3:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC258QA, NADC260QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC326QA, NADC328QA, NADC331QA, NADC332QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC307DEV, NADC307SA, NADC342QA2, NADC342QA3, NADC378QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA, NADC426QA


Schedule

May 20, 2025 11:00PM - May 21, 2025 1:00AM EDT


May 20, 2025 11:00PM EDT
[Update] Scheduled maintenance is starting.

May 21, 2025 1:00AM EDT
[Update] Scheduled maintenance is complete.
Investigating issues with CBO FrankfurtService Disruption

Incident Status

Service Disruption


Components

Final Mile, Back Office


Locations

Final Mile Frankfurt Prod, Backoffice Frankfurt Prod



May 20, 2025 8:59AM EDT
[Investigating] We’re currently investigating reports of a potential service interruption with FM Frankfurt. We apologize for any inconvenience and will post another update as soon as we learn more.

May 20, 2025 9:06AM EDT
[Investigating] We are still working on the issue with CBO Frankurt. We will update once we have more information.

May 20, 2025 9:32AM EDT
[Monitoring] Server is back online and we are monitoring.

May 20, 2025 9:34AM EDT
[Resolved] Issue has been resolved
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.3. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

May 15, 2025 10:00AM - May 15, 2025 11:59AM EDT


May 15, 2025 10:00AM EDT
[Update] Scheduled maintenance is starting.

May 15, 2025 11:59AM EDT
[Update] Scheduled maintenance is complete.