All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

5

Upcoming Maintenances

0

Days Until Next Maintenance

1

Incidents Last 7 Days

Scheduled Maintenance

SMTP.com MaintenancePlanned Maintenance

Schedule

April 1, 2025 1:58PM - April 10, 2025 11:59PM EDT

Components

Shared Services

Locations

Email Services

Description

Smtp.com has scheduled maintenance over the next several days. There could be delivery issues as they perform maintenance.
TMS Server MaintenancePlanned Maintenance

Schedule

April 24, 2025 8:00PM - 9:15PM EDT

Components

Quality TMS

Locations

NADC274QA, NADC284QA, NADC285QA

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part. Please be advised, QA that are on a TMS version previous to October release, will be promoted to match your current production version. If your QA is on October release or newer, please disregard.
TMS Server MaintenancePlanned Maintenance

Schedule

April 25, 2025 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

April 25, 2025 10:00PM - 10:30PM EDT

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.
Final Mile Database Maintenance PlannedPlanned Maintenance

Schedule

May 5, 2025 10:00PM - 11:59PM EDT

Components

Final Mile, Back Office

Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA

Description

We will be performing an upgrade on utility databases that support the Final Mile product. The downtime for the maintenance may be as long as 2 hours while we verify application availability and validate functionality after the upgrade.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10120.13. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

April 24, 2025 10:00AM - April 24, 2025 11:59AM EDT


April 24, 2025 10:00AM EDT
[Update] Scheduled maintenance is starting.

April 24, 2025 11:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10120.13. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 3:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

April 24, 2025 2:00AM - April 24, 2025 3:59AM EDT


April 24, 2025 2:00AM EDT
[Update] Scheduled maintenance is starting.

April 24, 2025 3:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10120.13. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

EUMT001PA, EUMT002PA, NADC297PA, NADC304PA, NADC306PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC313QA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

April 23, 2025 10:00PM - April 23, 2025 11:59PM EDT


April 23, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

April 23, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
Investigating issues with MT021PPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Production TMS


Locations

NAMT021PA



April 23, 2025 10:51AM EDT
[Investigating] We’re currently investigating reports of a potential service interruption with MT021P. We apologize for any inconvenience and will post another update as soon as we learn more.

April 23, 2025 10:57AM EDT
[Monitoring] We’re currently monitoring the update that was put in place. Please notify us if you notice any further issues.

April 23, 2025 11:25AM EDT
[Resolved] Issue has been resolved. Thank you for your patience while we resolved this issue.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, NADC307PA


Schedule

April 23, 2025 1:00AM - April 23, 2025 3:00AM EDT


April 23, 2025 1:00AM EDT
[Update] Scheduled maintenance is starting.

April 23, 2025 3:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC258QA, NADC260QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC318QA, NADC321QA, NADC324QA, NADC326QA, NADC328QA, NADC331QA, NADC332QA, NADC334QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC307DEV, NADC307SA, NADC342QA2, NADC342QA3, NADC378QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA, NADC426QA


Schedule

April 22, 2025 11:00PM - April 23, 2025 1:00AM EDT


April 22, 2025 11:00PM EDT
[Update] Scheduled maintenance is starting.

April 23, 2025 1:00AM EDT
[Update] Scheduled maintenance is complete.