All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

2

Upcoming Maintenances

4

Days Until Next Maintenance

1

Incidents Last 7 Days

Scheduled Maintenance

SMTP.com MaintenancePlanned Maintenance

Schedule

April 1, 2025 1:58PM - April 10, 2025 11:59PM EDT

Components

Shared Services

Locations

Email Services

Description

Smtp.com has scheduled maintenance over the next several days. There could be delivery issues as they perform maintenance.
No CSR June 18thPlanned Maintenance

Schedule

June 18, 2025 8:00AM - 8:00AM EDT

Components

Shared Services, Production TMS, Quality TMS, Final Mile, Back Office, Claims Services, ITS NxGen, Edge

Locations

APMT001PA, EUDC298PA, EUMT001PA, EUMT002PA, NADC250PA, NADC251PA, NADC252PA, NADC253PA, NADC254PA, NADC255PA, NADC256PA, NADC257PA, NADC258PA, NADC260PA, NADC261PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC266PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC273PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC289PA, NADC290PA, NADC291PA, NADC292PA, NADC293PA, NADC294PA, NADC295PA, NADC296PA, NADC297PA, NADC299PA, NADC301PA, NADC302PA, NADC303PA, NADC304PA, NADC305PA, NADC306PA, NADC309PA, NADC321PA, NADC322PA, NADC332PA, NADC334PA, NADC341PA, NADC342PA, NADC343PA, NADC344PA, NADC355PA, NADC376PA, NADC408PA, NADC409PA, NADC418PA, NAMT000PA, NAMT001PA, NAMT002PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, APMT001QA, APMT101QA, EUDC298QA, EUMT003QA, NADC042QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC257QA, NADC258QA, NADC260QA, NADC261QA, NADC262QA, NADC263QA, NADC264QA, NADC265QA, NADC266QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC273QA, NADC274QA, NADC276QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC288QA, NADC290QA, NADC291QA, NADC292QA, NADC293QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC311QA, NADC313QA, NADC314QA, NADC315QA, NADC316QA, NADC317QA, NADC318QA, NADC319QA, NADC320QA, NADC321QA, NADC324QA, NADC325QA, NADC326QA, NADC328QA, NADC329QA, NADC330QA, NADC331QA, NADC332QA, NADC334QA, NADC335QA, NADC336QA, NADC337QA, NADC338QA, NADC339QA, NADC340QA, NADC342QA, NADC343QA, NADC345QA, NADC346QA, NADC347QA, NADC348QA, NADC354QA, NADC356QA, NADC357QA, NADC358QA, NADC359QA, NADC361QA, NADC362QA, NADC363QA, NADC366QA, NADC367QA, NADC370QA, NADC372QA, NADC373QA, NADC375QA, NADC378QA, NADC379QA, NADC381QA, NADC394QA, NADC395QA, NADC405QA, NADC409QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC417QA, NADC419QA, NADC421QA, NAMT000QA, NAMT001QA, NAMT002QA, NAMT003QA, NAMT004QA, NAMT005QA, NAMT006QA, NAMT007QA, NAMT008QA, NAMT009QA, NAMT010QA, NAMT011QA, NAMT012QA, NAMT013QA, NAMT014QA, NAMT015QA, NAMT016QA, NAMT017QA, NAMT020QA, NAMT021QA, NAMT100QA, NAMT101QA, NAMT102QA, NAMT103QA, NAMT104QA, NAMT105QA, NAMT106QA, NAMT107QA, NAMT108QA, NAMT109QA, NAMT110QA, NAMT111QA, NAMT112QA, NAMT113QA, NAMT114QA, NAMT115QA, NAMT116QA, NAMT117QA, NAMT118QA, NAMT119QA, NAMT120QA, NAMT121QA, NAMT122QA, NADC251PW, NADC255PW, NADC255PW2, NADC260PW, NADC263PW, NADC280PA2, NADC280PW, NADC280PW2, NADC282PW, NADC284PW, NADC284PW2, NADC285PW, NADC288PW, NADC288PW2, NADC288PW3, NADC288PW4, NADC288PW5, NADC292PW, NADC292PW2, NADC296PW, NADC299PA2, NADC299PW2, NADC302PW, NADC332PA2, NADC343PW, NADC389PA, NADC390PA, NADC410PA, NADC411PA, NADC418PA2, NAMT000PA, NAMT000PW, NAMT001PW, NAMT002PW, NAMT003PA2, NAMT003PW, NAMT004PA, NAMT004PW, NAMT005PW, NAMT006PW, NAMT007PA2, NAMT007PA3, NAMT007PW, NAMT008PW, NAMT009PW, NAMT011PA2, NAMT011PW, NAMT011PW2, NAMT012PW, NAMT012PW2, NAMT013PW, NAMT014PW, NAMT018PW, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, NADC260QA2, NADC267QA2, NADC274SA, NADC278QA2, NADC280QA2, NADC282QA2, NADC285QA2, NADC285QA3, NADC287QA2, NADC288QA2, NADC288QW, NADC302QA2, NADC302QA3, NADC307DEV, NADC307Q6, NADC307Q7, NADC307QA2, NADC307SA, NADC307STAGE, NADC309QA4, NADC309QA5, NADC309QA6, NADC309SA, NADC314QA2, NADC314QA4, NADC318QA3, NADC319QA4, NADC342QA2, NADC342QA3, NADC350QAC, NADC351QAC, NADC371QA2, NADC374QA2, NADC378QA2, NADC381QA2, NADC405QA2, NADC405QA3, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NAMT022QA, NADC422QA, NADC252QA, NADC309QA, NADC403QA, NADC391QA, NADC397QA, NADC390QA, NAMT000QA, NAMT004QA, NAMT009QA, NAMT020QA, NAMT021QA, NAMT026QA, NADC332QA, Carma, RateFriend, MFT (SFTP/AS2), Carma QA, MFT QA, Mercury Integrate, Mercury Integrate QA, iReports (Jasper), Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Final Mile London Prod, Final Mile London UAT, Final Mile London QA, Final Mile Frankfurt Prod, Final Mile Frankfurt UAT, Final Mile Frankfurt QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA, Backoffice London Prod, Backoffice London UAT, Backoffice London QA, Backoffice Frankfurt Prod, Backoffice Frankfurt UAT, Backoffice Frankfurt QA, Project44, Email Services, Maestro, PCMiler, MercuryCarrierClaim.com, MercuryMyEZClaim.net, MercuryMyEZClaim.com, ITSNAW1, ITSNAW2, ITSNAW3, ITSNAW4, ITSNAE5, Edge, NADC274SA, EUMT003QA, NAMT026QA, NAMT018QA, NAMT028QA, EUMT003PA, NADC307PA, NADC275QA, NADC426QA, NADC435QA, NADC436QA, NADC435QA, NADC437QA

Description

This is notification that we will not be deploying a CSR on June 18th due to the holiday on Thursday June 19th. We will continue our regular schedule on Jun 25th.

History (Last 7 days)

P44 Has Reported Issues with APIService Disruption

Incident Status

Service Disruption


Components

Shared Services


Locations

Project44



June 12, 2025 3:37PM EDT
[Monitoring] We’re currently monitoring P44 status.

June 13, 2025 8:01AM EDT
[Resolved] Issue has been resolved.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

June 12, 2025 10:00AM - June 12, 2025 11:59AM EDT


June 12, 2025 10:00AM EDT
[Update] Scheduled maintenance is starting.

June 12, 2025 11:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 3:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

June 12, 2025 2:00AM - June 12, 2025 3:59AM EDT


June 12, 2025 2:00AM EDT
[Update] Scheduled maintenance is starting.

June 12, 2025 3:59AM EDT
[Update] Scheduled maintenance is complete.
Carma Server MaintenancePlanned Maintenance

Description

On June 11th, between 10:00pm - 11:59pm ET, the shared Carma server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Shared Services


Locations

Carma


Schedule

June 11, 2025 10:00PM - June 11, 2025 11:59PM EDT


June 11, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 11, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10414.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NADC304PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

June 11, 2025 10:00PM - June 11, 2025 11:59PM EDT


June 11, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 11, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA


Schedule

June 10, 2025 10:00PM - June 10, 2025 11:30PM EDT


June 10, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 10, 2025 11:30PM EDT
[Update] Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

NADC260QA, NADC280QA, NADC282QA, NADC313QA, NADC361QA


Schedule

June 10, 2025 8:00PM - June 10, 2025 10:00PM EDT


June 10, 2025 8:00PM EDT
[Update] Scheduled maintenance is starting.

June 10, 2025 10:00PM EDT
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA


Schedule

June 9, 2025 10:00PM - June 9, 2025 11:30PM EDT


June 9, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

June 9, 2025 11:30PM EDT
[Update] Scheduled maintenance is complete.