All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

AWS EC2

Amazon Web Services

Cloudflare

DHL

Fedex

MS Office365

Mimecast

SendGrid

Status.io

UPS

2

Upcoming Maintenances

2

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

TMS Server MaintenancePlanned Maintenance

Schedule

September 17, 2025 10:00PM - 11:59PM EDT

Components

Production TMS

Locations

NADC263PA, NADC264PA, NADC284PA, NADC302PA, NADC343PA, NAMT009PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.
Mandatory TMS Version UpgradesPlanned Maintenance

Schedule

September 17, 2025 10:00PM - 11:59PM EDT

Components

Production TMS

Locations

EUDC298PA, NADC251PA, NADC253PA, NADC258PA, NADC263PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC281PA, NADC282PA, NADC285PA, NADC286PA, NADC288PA, NADC295PA, NADC296PA, NADC297PA, NADC299PA, NADC301PA, NADC306PA, NADC321PA, NADC334PA, NADC389PA, NADC307PA

Description

Dear TMS Customer, As part of our commitment to providing customers with premier security, SLAs and service, we require all customers to be within six months of the current release of the MercuryGate TMS. We would like to remind you that a mandatory upgrade of Production TMS to the finalized stable May release (25.10414.15) will take place on September 17, 2025 at 10:00 PM ET. Our first notice regarding this maintenance went out on July 9, 2025. If you are receiving this message, your Production TMS is on a version prior to the finalized May release and, as of this notice, will be included in the mandatory promote. We recommend taking this time as an opportunity to test this version in QA environments. If you are already on the latest release or have plans to upgrade to the latest May release, or newer, prior to this date, please disregard this message. As always, if you have any questions or concerns, please reach out to customer support.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

NADC309PA


Schedule

September 12, 2025 10:00PM - September 12, 2025 10:30PM EDT


September 12, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

September 12, 2025 10:30PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10713.11. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

APMT001PA, NADC325QA


Schedule

September 11, 2025 10:00AM - September 11, 2025 11:59AM EDT


September 11, 2025 10:00AM EDT
[Update] Scheduled maintenance is starting.

September 11, 2025 11:59AM EDT
[Update] Scheduled maintenance is complete.
Emergency TMS Server MaintenancePlanned Maintenance

Description

There will be an emergency maintenance to the current TMS Version.


Components

Production TMS


Locations

NAMT004PA


Schedule

September 11, 2025 11:50AM - September 11, 2025 11:50AM EDT


September 11, 2025 11:57AM EDT
[Update] Starting

September 11, 2025 11:58AM EDT
[Update] Finished
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10713.11. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 3:59am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

September 11, 2025 2:00AM - September 11, 2025 3:59AM EDT


September 11, 2025 2:00AM EDT
[Update] Scheduled maintenance is starting.

September 11, 2025 3:59AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

NADC272PA, NADC282PA, NADC285PA, NADC295PA, NADC297PA, NADC389PA


Schedule

September 10, 2025 10:00PM - September 10, 2025 11:59PM EDT


September 10, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

September 10, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
CARMA MaintenancePlanned Maintenance

Description

On September 10th, between 10:00pm - 11:59pm ET, the shared Carma server will be unavailable for up to 90 minutes. To ensure the continued performance and security of our services, the current version may be upgraded to a point release as necessary. This proactive measure is taken to mitigate any known issues and maintain the integrity of our system. No action should be necessary on your part. If you are unable to log into the server after 12:01am ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Shared Services


Locations

Carma


Schedule

September 10, 2025 10:00PM - September 10, 2025 11:59PM EDT


September 10, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

September 10, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.10713.11. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS, Quality TMS


Locations

EUMT001PA, EUMT002PA, NADC304PA, NADC344PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NADC313QA, NADC332PA2, NADC410PA, NAMT003PA2, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA


Schedule

September 10, 2025 10:00PM - September 10, 2025 11:59PM EDT


September 10, 2025 10:00PM EDT
[Update] Scheduled maintenance is starting.

September 10, 2025 11:59PM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC283PA, NADC284PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC296PA, NADC299PA, NADC301PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC411PA, NADC418PA2, NADC307PA


Schedule

September 10, 2025 1:00AM - September 10, 2025 3:00AM EDT


September 10, 2025 1:00AM EDT
[Update] Scheduled maintenance is starting.

September 10, 2025 3:00AM EDT
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC260QA, NADC264QA, NADC265QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC321QA, NADC324QA, NADC326QA, NADC331QA, NADC332QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC309SA, NADC342QA2, NADC342QA3, NADC378QA2, NADC405QA2, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA, NADC426QA


Schedule

September 9, 2025 11:00PM - September 10, 2025 1:00AM EDT


September 9, 2025 11:00PM EDT
[Update] Scheduled maintenance is starting.

September 10, 2025 1:00AM EDT
[Update] Scheduled maintenance is complete.
Emergency Maintenance for ITS NxGenPlanned Maintenance

Description

We will be performing emergency maintenance at the specified date and time. Expect an outage during the maintenance window specified.


Components

ITS NxGen


Locations

NXGNAWAZ2, NXGBDNAW3


Schedule

September 9, 2025 11:00AM - September 9, 2025 12:30PM EDT


September 9, 2025 11:00AM EDT
[Update] Scheduled maintenance is starting.

September 9, 2025 12:30PM EDT
[Update] Scheduled maintenance is complete.
ITS Server Maintenance Planned Maintenance

Description

We will be performing maintenance at the specified date and time. Expect an outage during the maintenance window specified.


Components

ITS NxGen


Locations

NXGNAWAZ2, NXGBDNAW3


Schedule

September 9, 2025 7:30AM - September 9, 2025 9:00AM EDT


September 9, 2025 7:30AM EDT
[Update] Scheduled maintenance is starting.

September 9, 2025 9:00AM EDT
[Update] Scheduled maintenance is complete.