All Systems Operational

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Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

Amazon Web Services

AWS EC2

Azure

Cloudflare

DHL

Fedex

Mimecast

MS Office365

SendGrid

Status.io

UPS

0

Upcoming Maintenances

-

Days Until Next Maintenance

0

Incidents Last 7 Days

History (Last 7 days)

TMS Emergency Server Maintenance Planned Maintenance

Description

There will be a CSR Promote. For approximately 15 minutes during this period, the TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 10:30 AM ET, please open a Support Case in the Infios Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

February 21, 2026 10:00AM - February 21, 2026 10:15AM EST


February 21, 2026 10:00AM EST
UPDATE

Scheduled maintenance is starting.

February 21, 2026 10:15AM EST
UPDATE

Scheduled maintenance is complete.
TMS Emergency Server Maintenance Planned Maintenance

Description

There will be a CSR Promote. For approximately 15 minutes during this period, the TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 2:30 AM ET, please open a Support Case in the Infios Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

February 21, 2026 2:00AM - February 21, 2026 2:15AM EST


February 21, 2026 2:00AM EST
UPDATE

Scheduled maintenance is starting.

February 21, 2026 2:15AM EST
UPDATE

Scheduled maintenance is complete.
TMS Emergency Server Maintenance Planned Maintenance

Description

There will be a CSR Promote. For approximately 15 minutes during this period, the TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the Infios Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NAMT029PA


Schedule

February 20, 2026 10:00PM - February 20, 2026 11:00PM EST


February 20, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

February 20, 2026 11:00PM EST
UPDATE

Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA


Schedule

February 19, 2026 10:00PM - February 20, 2026 12:00AM EST


February 19, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

February 20, 2026 12:00AM EST
UPDATE

Scheduled maintenance is complete.
New TMS Product ReleasePlanned Maintenance

Description

Infios is pleased to announce a new Product Release for your TMS server on Thursday morning, February 19th, 2026, at 6:00am EST. On February 19th, 2026, between 6:00am - 7:00am EST, your server will be unavailable for up to 15 minutes. Please submit a case with any issues or concerns that may arise after the release is applied. After submitting a case you may call our support line at 877-537-6419 to let us know you are seeing a release issue.


Components

Production TMS


Locations

NAMT000PA, NAMT001PA, NAMT002PA, NAMT004PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT004PA, NAMT011PA2, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, NAMT029PA


Schedule

February 19, 2026 6:00AM - February 19, 2026 7:00PM EST


February 19, 2026 6:00AM EST
UPDATE

Scheduled maintenance is starting.

February 19, 2026 7:00PM EST
UPDATE

Scheduled maintenance is complete.
New TMS Product ReleasePlanned Maintenance

Description

Apologies for the previously incorrect information. Updated information is below. Infios is pleased to announce a new Product Release for your TMS server on Thursday morning, February 19th, 2026, at 10:00am EST. On February 19th, 2026, between 10:00am - 11:00am EST, your server will be unavailable for up to 15 minutes. Please submit a case with any issues or concerns that may arise after the release is applied. After submitting a case you may call our support line at 877-537-6419 to let us know you are seeing a release issue.


Components

Production TMS


Locations

APMT001PA


Schedule

February 19, 2026 10:00AM - February 19, 2026 11:00AM EST


February 19, 2026 10:00AM EST
UPDATE

Scheduled maintenance is starting.

February 19, 2026 11:00AM EST
UPDATE

Scheduled maintenance is complete.
Emergency TMS MaintenancePlanned Maintenance

Description

We are needing perform an emergency maintenance to your server. Expect the server to be down for up to 15 mins while the maintenance is being performed.


Components

Production TMS


Locations

EUMT003PA


Schedule

February 19, 2026 8:15AM - February 19, 2026 8:30AM EST


February 19, 2026 8:15AM EST
UPDATE

Scheduled maintenance is starting.

February 19, 2026 8:30AM EST
UPDATE

Scheduled maintenance is complete.
New TMS Product Release Planned Maintenance

Description

Infios is pleased to announce a new Product Release for your TMS server on Thursday morning, February 19th, 2026, at 6:00am EST. On February 19th, 2026, between 6:00am - 7:00am EST, your server will be unavailable for up to 15 minutes. Please submit a case with any issues or concerns that may arise after the release is applied. After submitting a case you may call our support line at 877-537-6419 to let us know you are seeing a release issue.


Components

Production TMS


Locations

NAMT002PA


Schedule

February 19, 2026 2:00AM - February 19, 2026 2:30AM EST


February 19, 2026 2:00AM EST
UPDATE

Scheduled maintenance is starting.

February 19, 2026 2:30AM EST
UPDATE

Scheduled maintenance is complete.
New TMS Product ReleasePlanned Maintenance

Description

Infios is pleased to announce a new Product Release for your TMS server on Wednesday evening, February 18th, 2026, at 10:00pm EST. On February 18th, 2026, between 10:00pm - 11:00pm EST, your server will be unavailable for up to 15 minutes. Please submit a case with any issues or concerns that may arise after the release is applied. After submitting a case you may call our support line at 877-537-6419 to let us know you are seeing a release issue.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, EUMT003PA


Schedule

February 18, 2026 10:00PM - February 18, 2026 11:00PM EST


February 18, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

February 18, 2026 11:00PM EST
UPDATE

Scheduled maintenance is complete.
MT13 ReleasePlanned Maintenance

Description

We will deploying the February release tonight at 10PM EST. There will be a brief outage during the deployment. If you experience any issues please open a Support Case in the Infios Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT013PA


Schedule

February 18, 2026 10:00PM - February 18, 2026 10:30PM EST


February 18, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

February 18, 2026 10:30PM EST
UPDATE

Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA


Schedule

February 17, 2026 10:00PM - February 18, 2026 12:00AM EST


February 17, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

February 18, 2026 12:00AM EST
UPDATE

Scheduled maintenance is complete.
Emergency TMS Server MaintenancePlanned Maintenance

Description

There will be an emergency CSR Promote to the current TMS. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 1:30 pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT013PA


Schedule

February 17, 2026 1:00PM - February 17, 2026 1:30PM EST


February 17, 2026 1:00PM EST
UPDATE

Scheduled maintenance is starting.

February 17, 2026 1:11PM EST
UPDATE

Maintenance completed