Planned Maintenance In Progress

Updated a few seconds ago

Shared Services

Operational


Production TMS

Operational


Quality TMS

Operational


Final Mile

Planned Maintenance


Back Office

Operational


Claims Services

Operational


ITS NxGen

Operational


Edge

Operational


External Services

Amazon Web Services

AWS EC2

Cloudflare

DHL

Fedex

Mimecast

MS Office365

SendGrid

Status.io

UPS

2

Upcoming Maintenances

2

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

Server MaintenancePlanned Maintenance

Schedule

January 19, 2026 10:00PM - 11:45PM EST

Components

Final Mile, Back Office

Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.
Server MaintenancePlanned Maintenance

Schedule

January 22, 2026 10:00PM - 11:45PM EST

Components

Final Mile

Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.

History (Last 7 days)

TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

NADC309PA


Schedule

January 16, 2026 10:00PM - January 16, 2026 10:30PM EST


January 16, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

January 16, 2026 10:30PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.12. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

January 15, 2026 10:00AM - January 15, 2026 10:30AM EST


January 15, 2026 10:00AM EST
UPDATE

Scheduled maintenance is starting.

January 15, 2026 10:30AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.12 For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

January 15, 2026 2:00AM - January 15, 2026 2:30AM EST


January 15, 2026 2:00AM EST
UPDATE

Scheduled maintenance is starting.

January 15, 2026 2:30AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.12 . For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT004PA, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NAMT029PA


Schedule

January 14, 2026 10:00PM - January 14, 2026 11:59PM EST


January 14, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

January 14, 2026 11:59PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, EUMT001PA, EUMT002PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, NADC307PA


Schedule

January 14, 2026 1:00AM - January 14, 2026 3:00AM EST


January 14, 2026 1:00AM EST
UPDATE

Scheduled maintenance is starting.

January 14, 2026 3:00AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC260QA, NADC264QA, NADC265QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC321QA, NADC324QA, NADC326QA, NADC331QA, NADC332QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC309SA, NADC342QA2, NADC342QA3, NADC378QA2, NADC405QA2, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA, NADC426QA


Schedule

January 13, 2026 11:00PM - January 14, 2026 1:00AM EST


January 13, 2026 11:00PM EST
UPDATE

Scheduled maintenance is starting.

January 14, 2026 1:00AM EST
UPDATE

Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile Frankfurt Prod, Final Mile Frankfurt UAT, Final Mile Frankfurt QA, Backoffice Frankfurt Prod, Backoffice Frankfurt UAT, Backoffice Frankfurt QA


Schedule

January 12, 2026 6:00PM - January 12, 2026 8:30PM EST


January 12, 2026 6:00PM EST
UPDATE

Scheduled maintenance is starting.

January 12, 2026 8:30PM EST
UPDATE

Scheduled maintenance is complete.