All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

Amazon Web Services

AWS EC2

Cloudflare

DHL

Fedex

Mimecast

MS Office365

SendGrid

Status.io

UPS

2

Upcoming Maintenances

0

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

TMS Server Maintenance Planned Maintenance

Schedule

December 11, 2025 10:00AM - 10:30AM EST

Components

Production TMS

Locations

APMT001PA

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.
Server MaintenancePlanned Maintenance

Schedule

December 11, 2025 10:00PM - 11:45PM EST

Components

Final Mile

Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.

History (Last 7 days)

TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

December 11, 2025 2:00AM - December 11, 2025 2:30AM EST


December 11, 2025 2:00AM EST
UPDATE

Scheduled maintenance is starting.

December 11, 2025 2:30AM EST
UPDATE

Scheduled maintenance is complete.
Mandatory TMS Version UpgradesPlanned Maintenance

Description

Dear TMS Customer, As part of our commitment to providing customers with premier security, SLAs and service, we require all customers to be within six months of the current release of the MercuryGate TMS. We would like to remind you that a mandatory upgrade of Production TMS to the finalized stable August release (25.10713.17) will take place on December 10, 2025 at 10:00 PM EST. If you are receiving this message, your Production TMS is on a version prior to August release and, as of this notice, will be included in the mandatory promote. We recommend taking this time as an opportunity to test this version in QA environments. If you are already on the latest release or have plans to upgrade to the August release, or newer, prior to this date, please disregard this message. As always, if you have any questions or concerns, please reach out to customer support.


Components

Production TMS


Locations

NADC258PA, NADC263PA, NADC265PA, NADC269PA, NADC270PA, NADC278PA, NADC281PA, NADC285PA, NADC295PA, NADC296PA, NADC297PA, NADC301PA, NADC321PA, NADC334PA


Schedule

December 10, 2025 10:00PM - December 10, 2025 11:59PM EST


December 10, 2025 10:00PM EST
UPDATE

Scheduled maintenance is starting.

December 10, 2025 11:59PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.8. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT004PA, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NAMT029PA


Schedule

December 10, 2025 10:00PM - December 10, 2025 11:59PM EST


December 10, 2025 10:00PM EST
UPDATE

Scheduled maintenance is starting.

December 10, 2025 11:59PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, EUMT001PA, EUMT002PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, NADC307PA


Schedule

December 10, 2025 1:00AM - December 10, 2025 3:00AM EST


December 10, 2025 1:00AM EST
UPDATE

Scheduled maintenance is starting.

December 10, 2025 3:00AM EST
UPDATE

Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA


Schedule

December 8, 2025 10:00PM - December 8, 2025 11:45PM EST


December 8, 2025 10:00PM EST
UPDATE

Scheduled maintenance is starting.

December 8, 2025 11:45PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.7. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

December 5, 2025 10:00AM - December 5, 2025 10:30AM EST


December 5, 2025 10:00AM EST
UPDATE

Scheduled maintenance is starting.

December 5, 2025 10:30AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.7 . For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

December 5, 2025 2:00AM - December 5, 2025 2:30AM EST


December 5, 2025 2:00AM EST
UPDATE

Scheduled maintenance is starting.

December 5, 2025 2:30AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be an emergency CSR Promote to the current TMS Version, updating to version 25.11006.7 . For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NAMT029PA


Schedule

December 4, 2025 10:00PM - December 4, 2025 11:59PM EST


December 4, 2025 10:00PM EST
UPDATE

Scheduled maintenance is starting.

December 4, 2025 11:59PM EST
UPDATE

Scheduled maintenance is complete.
Emergency TMS MaintenancePlanned Maintenance

Description

We are needing to do an emergency CSR at 1:30 PM EST today. Expect a short outage when this is completed.


Components

Production TMS


Locations

NAMT009PA


Schedule

December 4, 2025 1:30PM - December 4, 2025 1:45PM EST


December 4, 2025 1:30PM EST
UPDATE

Scheduled maintenance is starting.

December 4, 2025 1:45PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.6. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

December 4, 2025 10:00AM - December 4, 2025 10:30AM EST


December 4, 2025 10:00AM EST
UPDATE

Scheduled maintenance is starting.

December 4, 2025 10:30AM EST
UPDATE

Scheduled maintenance is complete.