All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

Amazon Web Services

AWS EC2

Cloudflare

DHL

Fedex

Mimecast

MS Office365

SendGrid

Status.io

UPS

0

Upcoming Maintenances

-

Days Until Next Maintenance

0

Incidents Last 7 Days

History (Last 7 days)

Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA


Schedule

November 6, 2025 10:00PM - November 6, 2025 11:30PM EST


November 6, 2025 10:00PM EST
[Update] Scheduled maintenance is starting.

November 6, 2025 11:30PM EST
[Update] Scheduled maintenance is complete,
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

November 6, 2025 10:00AM - November 6, 2025 10:00AM EST


November 6, 2025 10:00AM EST
[Update] Scheduled maintenance is starting.

November 6, 2025 10:00AM EST
[Update] Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

November 6, 2025 2:00AM - November 6, 2025 2:30AM EST


November 6, 2025 2:00AM EST
[Update] Scheduled maintenance is starting.

November 6, 2025 2:30AM EST
[Update] Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT003PA2, NAMT004PA, NAMT007PA2, NAMT007PA3, NAMT011PA2, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NAMT029PA


Schedule

November 5, 2025 10:00PM - November 5, 2025 11:59PM EST


November 5, 2025 10:00PM EST
[Update] Scheduled maintenance is starting.

November 5, 2025 11:59PM EST
[Update] Scheduled maintenance is complete.
AS2 Certificate Update in ProdPlanned Maintenance

Description

Dear Trading Partner, We are updating our AS2 & SSL certificates as part of routine security maintenance and are providing you with advance notice to ensure a smooth transition on your end. Certificate Update Schedule: Production Environment: Weds, November 05, 2025 at 9:00 AM EST What’s Changing AS2 Certificate SSL/TLS Certificate used for secure HTTPS connections The updated certificate is now available for download at: dam.infios.com/m/7cda530e0c36927e/original/SHA2-cert.zip Important Notes: If your AS2 client does not support dual certificates, please ensure you apply the new certificate at the exact time of our update (as listed above) to avoid connectivity disruptions. If your system can handle dual certificates, you may install the new certificate in advance and validate connectivity post-update. Action Required: Download the new AS2 certificate from the link above. Update your AS2 and SSL configurations to use the new certificates at the exact time of our updates (if your systems do not support dual certificates). Confirm successful AS2 communication in the Production environment after the 11/05 update. If you have any questions about this process, please contact us at support@infios.com We appreciate your attention to this update.


Components

Shared Services


Locations

MFT (SFTP/AS2)


Schedule

November 5, 2025 9:00AM - November 5, 2025 9:30AM EST


November 5, 2025 9:00AM EST
[Update] Scheduled maintenance is starting.

November 5, 2025 9:30AM EST
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

EUDC298PA, EUMT001PA, EUMT002PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, NADC307PA


Schedule

November 5, 2025 1:00AM - November 5, 2025 3:00AM EST


November 5, 2025 1:00AM EST
[Update] Scheduled maintenance is starting.

November 5, 2025 3:00AM EST
[Update] Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Quality TMS


Locations

EUDC298QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC260QA, NADC264QA, NADC265QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC321QA, NADC324QA, NADC326QA, NADC331QA, NADC332QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC309SA, NADC342QA2, NADC342QA3, NADC378QA2, NADC405QA2, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA, NADC426QA


Schedule

November 4, 2025 11:00PM - November 5, 2025 1:00AM EST


November 4, 2025 11:00PM EST
[Update] Scheduled maintenance is starting.

November 5, 2025 1:00AM EST
[Update] Scheduled maintenance is complete.
ITS NxGen MaintenancePlanned Maintenance

Description

We will be performing maintenance tomorrow morning 7:30 - 9:00am EST. Expect limited access to the application during that time.


Components

ITS NxGen


Locations

NXGNAWAZ2, NXGBDNAW3


Schedule

November 4, 2025 7:30AM - November 4, 2025 9:00AM EST


November 4, 2025 7:30AM EST
[Update] Scheduled maintenance is starting.

November 4, 2025 9:00AM EST
[Update] Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Final Mile Frankfurt Prod, Final Mile Frankfurt UAT, Final Mile Frankfurt QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA, Backoffice Frankfurt Prod, Backoffice Frankfurt UAT, Backoffice Frankfurt QA


Schedule

November 3, 2025 10:00PM - November 3, 2025 11:59PM EST


November 3, 2025 10:00PM EST
[Update] Scheduled maintenance is starting.

November 3, 2025 11:59PM EST
[Update] Scheduled maintenance is complete.
AS2 Certificate Update in QA Planned Maintenance

Description

Dear Trading Partner, We are updating our AS2 & SSL certificates as part of routine security maintenance and are providing you with advance notice to ensure a smooth transition on your end. Certificate Update Schedule: QA Environment: Monday, November 03, 2025 at 9:00 AM EST What’s Changing AS2 Certificate SSL/TLS Certificate used for secure HTTPS connections The updated certificate is now available for download at: https://dam.infios.com/m/7cda530e0c36927e/original/SHA2-cert.zip Important Notes: If your AS2 client does not support dual certificates, please ensure you apply the new certificate at the exact time of our update (as listed above) to avoid connectivity disruptions. If your system can handle dual certificates, you may install the new certificate in advance and validate connectivity post-update. Action Required: Download the new AS2 certificate from the link above. Update your AS2 and SSL configurations to use the new certificates at the exact time of our updates (if your systems do not support dual certificates). Confirm successful AS2 communication in the QA environment after the 11/03 update. If you have any questions about this process, please contact us at support@infios.com We appreciate your attention to this update.


Components

Shared Services


Locations

MFT QA


Schedule

November 3, 2025 9:00AM - November 3, 2025 9:30AM EST


November 3, 2025 9:00AM EST
[Update] Scheduled maintenance is starting.

November 3, 2025 9:30AM EST
[Update] Scheduled maintenance is complete.