All Systems Operational

Updated a few seconds ago

Shared Services

Operational

Production TMS

Operational

Quality TMS

Operational

Final Mile

Operational

Back Office

Operational

Claims Services

Operational

ITS NxGen

Operational

Edge

Operational

External Services

Amazon Web Services

AWS EC2

Cloudflare

DHL

Fedex

Mimecast

MS Office365

SendGrid

Status.io

UPS

2

Upcoming Maintenances

0

Days Until Next Maintenance

1

Incidents Last 7 Days

Scheduled Maintenance

ITS NxGen MaintenancePlanned Maintenance

Schedule

November 20, 2025 7:30AM - 9:00AM EST

Components

ITS NxGen

Locations

NXGNAWAZ2, NXGBDNAW3

Description

We will be performing maintenance tomorrow starting at 7:30am EST until 9:00 am EST. Expect your server to be unavailable during that timeframe.
TMS Server Maintenance Planned Maintenance

Schedule

November 20, 2025 10:00AM - 10:30AM EST

Components

Production TMS

Locations

APMT001PA

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.5. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.

History (Last 7 days)

TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.5. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

November 20, 2025 2:00AM - November 20, 2025 2:30AM EST


November 20, 2025 2:00AM EST
[Update] Scheduled maintenance is starting.

November 20, 2025 2:30AM EST
[Update] Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version TMS 25.11006.5 . For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT004PA, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NAMT029PA


Schedule

November 19, 2025 10:00PM - November 19, 2025 11:59PM EST


November 19, 2025 10:00PM EST
[Update] Scheduled maintenance is starting.

November 19, 2025 11:59PM EST
[Update] Scheduled maintenance is complete.
CloudFlare Network IssuesDegraded Performance

Incident Status

Degraded Performance


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Backoffice US Prod



November 18, 2025 8:56AM EST
[Monitoring] Degraded Performance

We’re currently monitoring the issue with Cloudflare. Please notify us if you experience issues.

November 18, 2025 9:21AM EST
[Monitoring] Degraded Performance

We are continuing to monitor Cloudflare as they are resolving the issue.

November 18, 2025 9:56AM EST
[Resolved] Operational

Cloudflare is reporting the issue has been resolved. We are seeing our systems recover and we are monitoring.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.4. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

November 13, 2025 10:00AM - November 13, 2025 10:30AM EST


November 13, 2025 10:00AM EST
[Update] Scheduled maintenance is starting.

November 13, 2025 10:30AM EST
[Update] Scheduled maintenance is complete.