All Systems Operational

Updated a few seconds ago

Shared Services

Operational


Production TMS

Operational


Quality TMS

Operational


Final Mile

Operational


Back Office

Operational


Claims Services

Operational


ITS NxGen

Operational


Edge

Operational


External Services

Amazon Web Services

AWS EC2

Cloudflare

DHL

Fedex

Mimecast

MS Office365

SendGrid

Status.io

UPS

3

Upcoming Maintenances

4

Days Until Next Maintenance

0

Incidents Last 7 Days

Scheduled Maintenance

TMS Server MaintenancePlanned Maintenance

Schedule

January 27, 2026 11:00PM - January 28, 2026 1:00AM EST

Components

Quality TMS

Locations

EUDC298QA, NADC159QA, NADC250QA, NADC251QA, NADC253QA, NADC254QA, NADC260QA, NADC264QA, NADC265QA, NADC267QA, NADC268QA, NADC269QA, NADC270QA, NADC271QA, NADC272QA, NADC274QA, NADC278QA, NADC280QA, NADC282QA, NADC283QA, NADC284QA, NADC285QA, NADC286QA, NADC287QA, NADC290QA, NADC291QA, NADC292QA, NADC294QA, NADC295QA, NADC296QA, NADC299QA, NADC301QA, NADC302QA, NADC304QA, NADC308QA, NADC309QA, NADC314QA, NADC316QA, NADC317QA, NADC321QA, NADC324QA, NADC326QA, NADC331QA, NADC332QA, NADC342QA, NADC343QA, NADC345QA, NADC348QA, NADC361QA, NADC366QA, NADC370QA, NADC372QA, NADC375QA, NADC378QA, NADC394QA, NADC405QA, NADC412QA, NADC414QA, NADC415QA, NADC416QA, NADC419QA, NADC260QA2, NADC267QA2, NADC280QA2, NADC282QA2, NADC309SA, NADC342QA2, NADC342QA3, NADC378QA2, NADC405QA2, NADC415QA2, NADC415QA3, NADC415QA4, NADC415QA5, NADC415QA6, NADC415QA7, NADC309QA, NADC403QA, NADC391QA, NADC332QA, NADC275QA, NADC426QA

Description

For up to 10 minutes during this period, the QA MercuryGate TMS application may become unavailable. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

January 28, 2026 1:00AM - 3:00AM EST

Components

Production TMS

Locations

EUDC298PA, EUMT001PA, EUMT002PA, NADC250PA, NADC251PA, NADC253PA, NADC258PA, NADC262PA, NADC263PA, NADC264PA, NADC265PA, NADC267PA, NADC268PA, NADC269PA, NADC270PA, NADC271PA, NADC272PA, NADC274PA, NADC275PA, NADC276PA, NADC278PA, NADC280PA, NADC281PA, NADC282PA, NADC283PA, NADC284PA, NADC285PA, NADC286PA, NADC287PA, NADC288PA, NADC290PA, NADC291PA, NADC292PA, NADC294PA, NADC295PA, NADC296PA, NADC299PA, NADC301PA, NADC302PA, NADC321PA, NADC334PA, NADC342PA, NADC343PA, NADC418PA, NADC389PA, NADC411PA, NADC418PA2, NADC307PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.
TMS Server MaintenancePlanned Maintenance

Schedule

January 30, 2026 10:00PM - 10:30PM EST

Components

Production TMS

Locations

NADC309PA

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.

History (Last 7 days)

Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA


Schedule

January 22, 2026 10:00PM - January 22, 2026 11:45PM EST


January 22, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

January 22, 2026 11:45PM EST
UPDATE

Scheduled maintenance is complete
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.13. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

APMT001PA


Schedule

January 22, 2026 10:00AM - January 22, 2026 10:30AM EST


January 22, 2026 10:00AM EST
UPDATE

Scheduled maintenance is starting.

January 22, 2026 10:30AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.13. For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

NAMT002PA


Schedule

January 22, 2026 2:00AM - January 22, 2026 2:30AM EST


January 22, 2026 2:00AM EST
UPDATE

Scheduled maintenance is starting.

January 22, 2026 2:30AM EST
UPDATE

Scheduled maintenance is complete.
TMS Server Maintenance Planned Maintenance

Description

There will be a CSR Promote to the current TMS Version, updating to version 25.11006.13 . For approximately 30 minutes during this period, the MercuryGate TMS application will not be available. No action should be necessary on your part. If you are unable to log into the server after 11:59pm ET, please open a Support Case in the MercuryGate Community Support Portal or call the Support Line at 877-537-6419.


Components

Production TMS


Locations

EUMT001PA, EUMT002PA, NAMT000PA, NAMT001PA, NAMT004PA, NAMT005PA, NAMT006PA, NAMT007PA, NAMT008PA, NAMT009PA, NAMT010PA, NAMT011PA, NAMT012PA, NAMT013PA, NAMT014PA, NAMT015PA, NAMT016PA, NAMT017PA, NAMT018PA, NAMT019PA, NAMT020PA, NAMT021PA, NAMT380PA, NAMT000PA, NAMT004PA, NAMT021PA, NAMT020PA, NAMT022PA, NAMT023PA, NAMT024PA, NAMT025PA, NAMT026PA, EUMT003PA, NADC307PA, NAMT029PA


Schedule

January 21, 2026 10:00PM - January 21, 2026 11:59PM EST


January 21, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

January 21, 2026 11:59PM EST
UPDATE

Scheduled maintenance is complete.
NxGen Server Maintenance Planned Maintenance

Description

We will be performing maintenance at the specified date and time in this notice. Expect your server to be unavailable during that timeframe. No action should be necessary on your part. If you are unable to log into the server after the specified window, please open a Support Case in the Infios Community Support Portal or call the Support Line at 877-537-6419.


Components

ITS NxGen


Locations

NXGNAWAZ2, NXGBDNAW3


Schedule

January 21, 2026 7:30AM - January 21, 2026 9:00AM EST


January 21, 2026 7:30AM EST
UPDATE

Scheduled maintenance is starting.

January 21, 2026 9:00AM EST
UPDATE

Scheduled maintenance is complete.
Server MaintenancePlanned Maintenance

Description

During this maintenance period, the FinalMile services may become unavailable, no action will be necessary on your part.


Components

Final Mile, Back Office


Locations

Final Mile US Prod, Final Mile US UAT, Final Mile US QA, Backoffice US Prod, Backoffice US UAT, Backoffice US QA


Schedule

January 19, 2026 10:00PM - January 19, 2026 11:45PM EST


January 19, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

January 19, 2026 11:45PM EST
UPDATE

Scheduled maintenance is complete.
TMS Server MaintenancePlanned Maintenance

Description

For up to 10 minutes during this period, the Production MercuryGate TMS application may become unavailable. No action should be necessary on your part.


Components

Production TMS


Locations

NADC309PA


Schedule

January 16, 2026 10:00PM - January 16, 2026 10:30PM EST


January 16, 2026 10:00PM EST
UPDATE

Scheduled maintenance is starting.

January 16, 2026 10:30PM EST
UPDATE

Scheduled maintenance is complete.